All items are 100% authentic and come from a clean and smoke-free home I sell lots of items from various sources. Cosmetics may be out of date (expired). I also sell alot of gently preowned items. I try to describe accurately and point out all flaws. Always read the listing, details and view the photos on zoom. Also, if you are busy, leave a note in your outgoing option describing your problem. It looking gift wrapped like a huge company may do. If you are dissatisfied with your item or have any concerns…… I will resolve any issue arrising from any error on my part as quickly as possible. I cannot correct what I don’t know about. I use my own photos unless I specify otherwise. Keep in mind that every camera / monitor may display colors/ shades differently. Thank you for supporting my small business.